Frequently Asked Questions

Why is the shop named "elRayo Guitarworks"? - elRayo Guitarworks is based upon a nickname for Tom Hagan's father, Ray Hagan, jazz and studio drummer for Bing Crosby, Frank Sinatra and many more. You can read more about Ray here.

How long has the shop been open? - elRayo Guitarworks opened in December of 2004, and continues to grow to this day.

What are the hours of the business? - elRayo Guitarworks is open from 10am until 7pm, Tuesday through Fridays, and from 11am until 5pm on Saturdays. We are closed on Sundays and Mondays.

How do I get there? - elRayo Guitarworks is located in the Living Arts building at the corner of Adams ave. and Ohio st. in the Normal Heights neighborhood of San Diego. You can get specific directions here.

Where is there parking? - There is metered parking in front of the store on Adams ave., and free parking along Ohio st. You can get more details here.

Do you repair amplifiers or effects? - At this time we do not repair or modify amplifiers or effects. You can email us for repairmen we suggest.

Can I make a reservation to have a setup performed on my guitar or bass? - Due to the complicated nature of some repairs, we cannot reserve time slots for repairs. We suggest you bring in your instrument when you are ready to have setup work or any other repairs performed.

Do you custom build guitars? - We can assemble any guitar or bass you can dream of of manufacturers, using parts from a variety. At this time, we do not offer custom built bodies, necks, or neck-through instruments. To receive a quote for a custom guitar, email us with your specifications.

elRayo Guitarworks will continue to add comments and suggestions. If you cannot find the answers you need in this website, email us. Customer feedback is always appreciated.